RETURN POLICY

Last updated December 17,2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

Returns

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please email customer service at js.pnk@perfectkitchenco.com to obtain a return Merchandize Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the follow address:

P&K Trading Inc

Attn: Returns

19240 Des Moines Memorial Dr S Bldg C-100

Seatac, WA 98148

United States

You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimburse by us.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processes.

Exceptions

The following items cannot be returned or exchanged:
- Opened snacks, coffee, or tea

- Used bathroom washcloths 

Questions

If you have any questions concerning our return policy, please contact us at js.pnk@perfectkitchenco.com